Returns & Exchanges Policy
We want you to be completely satisfied with your timepiece, which is why we offer a 30-day return policy for all watches in their original, unworn condition. If your purchase doesn't meet your expectations, our streamlined process ensures a quick and hassle-free return or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the item you wish to return.
Package Securely
Place the watch in its original presentation box with all manuals, tags, and protective films intact to ensure full credit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your shipping carton.
Inspection and Refund
Once our horologists verify the condition of the returned watch, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing